Saturday, March 28, 2026

FIVE HELPFUL RESOURCES – FRAUD PREVENTION

 FIVE HELPFUL RESOURCES – FRAUD PREVENTION

1.     Seniors Fraud Prevention Toolkit – The Canadian Anti-Fraud Centre (CAFC) collects and provides information on fraud and scams affecting Canadians. CAFC compiled a toolkit specifically designed for senior Canadians (60+) to raise public awareness and prevent victimization. It contains information about the most common scams and strategies to keep safe.

 https://cnpea.ca/images/seniors_toolkit_-_en.pdf

1.     Scams to Avoid – People’s Law School is a leader in British Columbia for public education on legal matters. This publication covers 15 of the most common scams and helps readers to spot and guard against scams that try to trick you out of your money.

https://www.peopleslawschool.ca/publications/scams-avoid

1.     The Fraudster’s Playbook – The Alberta Securities Commission promotes investing as part of a healthy financial future, but have you ever been offered an investment ‘opportunity’ that you weren’t sure about? Check out their resource that can help you identify and avoid the 7 steps scam artists take and protect your hard-earned money.

 

https://checkfirst.ca/resources/fraudsters-playbook

1.     Frauds & Scam Prevention – The Dementia Society of Ottawa hosted and recorded this presentation with Mary Shkoury from Elderly Abuse Prevention Ontario. Explains the tactics used by scammers to take advantage of older adults. Case examples illustrate the types of scams prevalent in Canada and how seniors can know the signs and safeguard their savings.

 

https://www.youtube.com/watch?v=1iFzn8OI6ds

1.     8 Simple Things You Can Do To Protect Yourself From Getting Scammed – NPR Radio has a number of podcasts on fraud prevention for listening on your next walk or exercise session. While some of the references are American, the interviews are engaging and offer helpful advice on how to spot the red flags and proactively protect yourself.

 https://www.npr.org/transcripts/1196978201

1.     And One More Helpful Resource: The Little Black Book of Scams from the Competition Bureau of Canada.

 The Little Black Book of Scams 2nd edition

Thursday, March 26, 2026

The New Face of Fraud in 2026: What Seniors Need to Know

 My friend just got scammed, and it breaks my heart, not just because of the money lost but because of the betrayal. A phone call. A personal contact. A voice that sounded trustworthy. And now, a large sum of money is gone, with police saying there's nothing they can do.

This is happening more and more. And the scammers are getting smarter.

As part of my work with Costco Health and Wellness Institute I give workshops on Fraud and Scams. Let me share what the latest research reveals about fraud targeting seniors in 2026, because forewarned is forearmed.

The Grandparent Emergency Scam (Now with AI Voice Cloning)

This scam has become terrifyingly sophisticated.

How it works: A senior receives a frantic phone call. On the other end is someone who sounds exactly like their grandchild, crying, saying they're in jail after a car accident, needing bail money immediately. Another person gets on the line, claiming to be a lawyer or police officer, demanding cash or cryptocurrency for legal fees.

The AI twist: Scammers now harvest short audio clips from social media, birthday videos, casual posts, and use artificial intelligence to clone voices with frightening accuracy. One Canadian cybersecurity expert explains that the cloned voice may only be used for a few sentences, just enough to say "Grandma, I'm in jail, please help me!", before a "lawyer" takes over. That handoff is designed to mask any imperfections in the clone.

The scale: In January 2026 alone, Ontario police reported multiple incidents. A Pembroke senior lost $800. Another in Petawawa was almost scammed out of $20,000 before an acquaintance intervened. In Newfoundland, at least eight seniors lost a combined $200,000 to an AI,  powered grandparent scam campaign .

What to remember: Any legitimate authority would never demand payment in cash, gift cards, or cryptocurrency over the phone. Never .

The Police Impersonation Scam

This one hit close to home for us in British Columbia.

The Burnaby case: Just last month, a Burnaby couple in their 80s lost nearly $300,000 to scammers posing as RCMP officers. The caller claimed their bank account had been hacked and instructed them to transfer their money to "secure" accounts. Over several weeks, the couple made multiple deposits. They were told not to contact the police and were even directed to buy gift cards.

Burnaby RCMP Cpl. Mike Kalanj called it "despicable" that fraudsters would use such manipulative tactics to prey upon seniors.

The hard truth: Police will never call you and tell you to transfer money. If you receive such a request, hang up and call your local police station directly to verify.

The CRA Benefit Scam (2026 Edition)

With Old Age Security (OAS) and Guaranteed Income Supplement (GIS) payments going out on predictable schedules, scammers know exactly when seniors are expecting money.

The new tactics: Scammers are using generative AI to craft hyper-realistic emails, texts, and calls that perfectly mimic official CRA messaging. They reference actual benefit amounts or partial personal details obtained from data breaches, making their lies incredibly convincing.

What they want: They'll claim there's a problem with your benefits, a missed payment, an eligibility error, and demand immediate action. They'll ask you to click links, share banking information, or pay via cryptocurrency or gift cards.

The truth: The CRA will never ask for payment via gift cards, cryptocurrency, or e-transfers. Legitimate communications come through registered mail or secure messages in your My Account portal .

The Voice Cloning Direct Debit Scam

This one is new and particularly sinister.

How it works: Criminals call seniors pretending to conduct a harmless "lifestyle survey." They gather personal, health, and financial information. Then they use AI to clone the victim's voice and call banks, using the cloned voice to authorize direct debits or account changes.

Why it's dangerous: The voice clone is convincing enough to fool even legitimate businesses and financial providers. Victims often don't realize money is being taken until they check their statements.

UK authorities have blocked nearly 21 million scam calls and shut down 2,000 numbers in just six months. This is coming to Canada, if it isn't here already.

The Fake Job Offer That Creates "Money Mules"

This one is heartbreaking because it creates multiple victims.

The Vancouver Island case: Two elderly women lost thousands to a grandparent scam. The money was picked up by a courier, a man who had accepted an unsolicited job offer and thought he was doing legitimate delivery work. When he grew suspicious, he went to police.

He had handled about $30,000 from what police believe were grandparent scams. He kept $200 per pickup as payment, depositing the rest as instructed.

The lesson: Job seekers and seniors alike are being targeted. If an unsolicited "job offer" involves picking up cash from strangers, it's almost certainly a scam.

Why These Scams Work

The statistics are sobering. UK adults receive an average of seven scam calls or texts per month. One in five receives them most days. Almost one in ten receive them every single day.

Scammers succeed because they create urgency and panic. They tell you not to tell anyone. They threaten consequences. They make you feel that acting now is the only way to save someone you love.

And with AI, their voices sound real. Their emails look perfect. Their stories are personalized with data stolen from breaches or scraped from social media.

What You Can Do to Protect Yourself

Verify before you trust. If someone calls claiming to be a family member in trouble, hang up and call that family member directly using a number you know is real. If they claim to be police, hang up and call your local detachment.

Never pay by gift card or cryptocurrency. Government agencies, police, and legitimate businesses do not demand payment this way. Ever.

Protect your voice. Be cautious about what you post online. Scammers mine social media for audio and video to create voice clones.

Use a family password. Consider establishing a password with family members that only you would know. If someone calls claiming to be a grandchild in trouble, ask for the password.

Check your statements. Regularly review bank and credit card statements for unauthorized transactions, especially small ones that might be test transfers.

Report it. If you've been targeted, contact the Canadian Anti, Fraud Centre at 1, 888, 495, 8501 and your local police. Even if they can't recover your money, reporting helps them warn others.

A Final Word

My friend is not alone. The Burnaby couple who lost nearly $300,000 weren't foolish. They were targeted by professionals who knew exactly how to manipulate trust and fear.

The best defence is knowledge. Share this information with everyone you love, especially those who might not be following the news. A simple conversation could save someone everything they have.

If you ever feel pressured, pause. Breathe. Call someone you trust. The scammers want you to act now. The truth can wait five minutes while you verify.

Stay safe out there.

 

Wednesday, March 25, 2026

Dealing with Failure in School

Let me tell you something that might surprise you. I failed Grade One. Not almost failed. Not struggled a bit. Actually, officially, repeated-the-entire-year failed. My academic career began with a glorious thud.

And then, somehow, that same kid who couldn't get out of first grade grew up to teach junior high, eighth, ninth, and tenth graders, and eventually stood in front of university students as a professor.

I share this not to impress you, but to prove something essential: failure in school is not the end of your story. It's just a really rough first draft.

What Failure Actually Is

Here's what I've learned about failure after all these years. It is not a verdict on your worth. It is not a prediction of your future. It is not even particularly interesting, except for how you respond to it.

Failure is simply life's way of saying, "Try a different way." That's it. Nothing more. The universe is not punishing you. Your teachers are not secretly celebrating your struggles. You just haven't found the approach that works yet.

And the beautiful thing? You get to keep trying. As many times as it takes.

For the Young Ones Still in the Trenches

If you're in school right now and struggling, here is what I wish someone had told me back when I was repeating Grade One, sitting in a smaller desk than everyone I started with.

Ask for help. This is not weakness. This is strategy. Teachers love students who care enough to ask. Tutors exist for a reason. Classmates can be lifelines. You do not have to figure this out alone.

Set goals that actually matter to you. Not what your parents want. Not what looks good on paper. What makes you curious? What do you actually want to learn? School is easier when it connects to something you care about.

Study like it's a job. Not because school is everything, but because showing up prepared feels better than showing up hoping to fake it. Put in the time. Do the reading. Ask the questions. The confidence that comes from being prepared is worth more than any grade.

And for heaven's sake, take breaks. All work and no play makes for a very dull student who eventually snaps. Go outside. See your friends. Laugh at something. Your brain needs rest to absorb what you've learned.

For Those of Us Who Are Older Now

Maybe you're reading this long after your school years ended. Maybe those failures still sit in your chest like stones. Maybe you've told yourself stories about being "not academic" or "not smart enough" for so long that you believe them.

Here's what I want you to know. It's never too late to learn something new. Never. I've taught retirees who were sharper than teenagers. I've watched people go back to school at sixty, seventy, even eighty years old and discover passions they never knew they had.

The brain is not a fixed thing. It grows. It changes. It adapts. And every time you learn something new, you prove to yourself that those old failures no longer define you.

Practical Wisdom for School Success

Set realistic goals. If you're failing everything, don't aim for straight A's overnight. Aim to pass one class. Then two. Then three. Small victories build momentum.

Prioritize like your future depends on it, because parts of it do. There is a time for fun and a time for work. Learn to tell the difference. Parties are wonderful. Deadlines are real. Both can exist, but not in the same moment.

Give yourself credit for showing up. Every day you try is a day you haven't given up. That counts for something. That counts for a lot, actually.

Stay motivated by remembering why you started. What do you want? What are you building toward? Keep that picture in your mind when the work gets hard.

A Word About Dreams

Having dreams and goals is the most important thing you can do. Not because every dream comes true exactly as imagined, but because dreams give you direction. They pull you forward when the work feels pointless.

So dream big. Want things fiercely. Imagine a future where you are exactly who you want to be.

And then do the work to get there. One class at a time. One assignment at a time. One day at a time.

The Secret Nobody Tells You

Here's the thing I learned from failing Grade One and ending up at the front of a university classroom. The people who succeed are not the ones who never failed. They are the ones who failed and kept going.

They are the ones who got the D and studied harder for the next test. The ones who repeated the grade and eventually graduated. The ones who were told they weren't smart enough and decided that was someone else's opinion, not their truth.

Failure is not an option, the saying goes. But that's wrong. Failure is always an option. It's also always a possibility. The question is not whether you will fail at something. The question is what you will do after.

Will you quit? Or will you try again?

A Final Thought (With a Smile)

Look, if a kid who failed Grade One can grow up to teach university students, imagine what you can do. I am living proof that academic starts are wildly overrated. It's the middle and the end that matter.

So, whether you're sixteen and drowning in homework, or sixty and thinking about going back, know this: you can do hard things. You can learn what you don't yet know. You can improve. You can succeed.

And if you ever doubt it, just think of me, sitting in that first-grade classroom for the second time, feeling very small, having absolutely no idea that one day I'd be the one standing at the front.

Life is funny that way. Keep going.

Tuesday, March 24, 2026

Dealing with Your Failures to Be on Time

Let me start with a confession. Since retiring, I have not worn a watch. Not because I can't tell time anymore, but because time itself has changed. There is "clock time", the thing the rest of the world uses, and then there is "retiree time," which is governed by different laws entirely. Retiree time asks questions like, "Is it too early for a nap?" and "What day is it anyway?" and "If I show up sometime today, doesn't that technically count as on time?"

But here's the thing. Even those of us who have graduated to this flexible relationship with clocks still need to show up somewhere occasionally. Doctor's appointments. Grandkids' recitals. Breakfast meetings that actually start at breakfast time. And when we fail at those, we miss out. Not just on the appointment itself, but on the opportunities, relationships, and dignity that punctuality quietly protects.

So, let's talk about why some of us struggle to be on time, and how to fix it, with or without a watch.

The Real Reason You're Late

There are plenty of surface reasons for lateness. Traffic. The car keys playing hide-and-seek. That sudden realization that you cannot possibly face the world without a second cup of coffee. But underneath those excuses, there is often something deeper.

Sometimes we're late because we're overwhelmed. Because we didn't sleep well. Because stress has us moving slower than we realize. Because some part of us doesn't actually want to go where we're going, and lateness is the one rebellion we can still manage.

If this sounds familiar, here's the kind truth: you're not broken. You're just carrying something heavy. And until you address what that something is, no alarm clock in the world will fix it.

Practical Tricks That Actually Work

The Clock Trick (Retiree-Approved)

Set every clock in your house 10–15 minutes ahead. Then forget you did it. When you glance at the kitchen clock and see you're "running late," that gentle panic will light a fire under you. You'll move faster, leave sooner, and arrive right on time, all while believing you were behind schedule.

This is not deception. This is using your own brain against itself, and it works beautifully.

The Night Before Rule

Decide what you're wearing. Pack what you're taking. Know where you're going and how long it takes to get there, add 15 minutes because traffic has a personal grudge against you. Do all of this the night before. Morning, you will thank evening you, possibly out loud.

The Punctuality Partner

Find someone who expects you. Not just an appointment on paper, but a real person who will notice if you're late. A friend is waiting for coffee. A volunteer shift where someone needs relief. Knowing that someone is counting on you is a powerful motivator.

When You Need More Than Tips

Sometimes being late is a symptom of something deeper. If you've tried every trick and still find yourself rushing, apologizing, and losing opportunities, it might be time to talk with someone. A counselor can help you uncover the hidden reasons, anxiety, avoidance, overwhelm, that keep you stuck in the lateness loop.

This is not weakness. This is wisdom. It's you saying, "I want my life to work better, and I'm willing to understand why it doesn't."

Health, Stress, and Time

Here's something we don't talk about enough. When your body is tired, your mind is scattered. When you're stressed, your judgment is off. When you haven't moved in days, your whole system slows down.

Eating well, sleeping enough, and moving your body are not just about health. They are about punctuality. A well-rested, well-nourished person is simply better at being on time. They notice the clock. They feel the urgency. They have the energy to get out the door.

And for retirees especially, here's a secret: staying active keeps you connected to clock time at all. If you let yourself drift too far into retiree time, the real world becomes harder to re-enter. So, move. Rest. Eat. Take care of yourself. Your schedule will thank you.

You have to want to change. Not because your boss will fire you. Not because your spouse will be annoyed. But because being on time is a way of honouring your own life. It says, "This matters. I matter. The people waiting for me matter."

And if you're retired, and time has taken on that lovely, hazy quality where every day feels like Saturday, remember this: even Saturday has a schedule sometimes. The grandkids still perform. The doctor still expects you. The world still runs on clock time, even if you've happily retired from it.

So set those clocks ahead. Prep the night before. Take care of your body. And if all else fails, remember that showing up five minutes late with a genuine smile and a good excuse is still better than not showing up at all.

Unless it's a funeral. Then definitely be on time. They start without you, and trust me, you don't want to walk in late to that.