I’m a big fan of social calls-to-action. Previously, I’ve
found evidence that they work on Facebook and Twitter. So I wanted to expand my
research and see if I could find more words and phrases that were good at
spurring people to social action.
Using a huge data set of more than 2.7 million Tweets
provided to me by the awesome folks at Buffer, I analyzed the use of
calls-to-action (like “please retweet”) and their relationship to retweets. To
control for number of followers, I used a retweets-per-follower ratio.
I found that there are 7 words and phrases that when
included in a tweet are correlated with that tweet getting more retweets than
those that did not include those words. The expected CTAs are on the list:
“please retweet” and “please rt” but leading up the list is the somewhat
surprising “please help.”
For more social media data like this, order Dan's latest book
“The Science of Marketing” now!
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